returns

What is your return / exchange policy?

We offer a return within 7 days of you receiving the product (TAIWAN RETURN). International orders are final sale only and may not be returned or exchanged. Returns will be refunded to the original form of payment. Unfortunately, we do not cover return shipping costs or refund original shipping charges. The merchandise must be returned in the exact condition in which it was shipped in order to receive a refund. This includes the original packaging and the box it came in. Noku Noku is not responsible for international shipments lost in transit.

退貨申請說明

  • 商品一經開封，恕無法辦理退貨，敬請見諒。
  • 收到商品超過7天，恕不接受退貨。
  • 退貨商品皆不可開封，不接受部分退貨，並請依原包裝寄回。退回商品需包含此筆訂單的所有商品（含贈品）等，如未將此筆訂單包裹中的所有內容物妥善包裝、完整寄回，恕無法辦理退貨手續，敬請見諒。
  • 當您的退貨需求通過審核，須由買方承擔寄回之運費。
  • 當您提交退貨申請後，即代表同意我們的退貨原則，並接受我們代為處理發票作廢及相關的後續處理事宜。