FAQs
PRODUCTS
-
Our skincare has been formulated for use on all skin types. But if you have specific concerns, please consult your doctor with the list of ingredients found on the website.
-
Our products are always create with 99%~100% natural ingredient.
-
Yes. All our products are vegan and cruelty-free.
-
Though nothing in our formula has been identified as unsafe for pregnant or breastfeeding persons, however we recommend sharing our ingredient list with your healthcare providers for review before using.
-
Noku Noku does not test products on animals. And always will be.
-
Yes, all products are free of toxic and harmful chemicals, and have been tested by a board certified dermatologist.
SHIPPING
-
We ship to most countries worldwide. All international packages are shipped via DHL and domestic packages (Taiwan) are shipped by Pelican.
-
Pelican - Domestic (Taiwan) NT $100
DHL - All international NT $750
Once your order is shipped, the carrier will bill you to pay all import duties, customs and local sales taxes levied by the country you are shipping to.
-
Once you place an order, we process and ship it. Processing can take 1-2 business days. After your order has been shipped, delivery time within TAIWAN is 1-3 business days, and 3-5 business days internationally.
-
Shoot us an email at info@nokunoku.com and we can try to help out!
ORDERS & PAYMENT
-
Noku Noku accepts payments via credit card. (Visa, Mastercard, or JCB)
-
Once an order is placed, it cannot be modified or canceled.
-
Your credit card will be charged as soon as your order is processed.
CONTACT US
-
Feel free to reach out to us at any time. Just email info@nokunoku.com